| Policies: Legal · Privacy · Linking | MCM Maxcare Web Site |
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MCM MAXCARE PRIVACY STATEMENT
Commitment To Confidentiality
Confidentiality is a top priority at MCM Maxcare We are committed to maintaining the highest level of confidentiality with all of the information we receive from our policy owners, including the information received from this Web site.
This Privacy Statement will assure you that the information you share with MCM Maxcare is kept confidential and fully secure. MCM Maxcare may change this Privacy Statement at any time by posting revisions to our Web site. You will be notified of any modifications in the use of Personally Identifiable Information via email, mail or phone.
Links to other sites are available in order to provide you with additional useful information and services. Links that take you off our site are clearly labeled. We are not responsible for the privacy policies or actions of those that control other sites. We encourage you to look for and review the privacy policies of any site you visit.
Personal information:
At MCM Maxcare, we are very aware of the privacy concerns of our customers and others who visit the MCM Maxcare web site. In fact, we share your concerns and will not solicit personal information from you as you tour our site, though you may provide that information voluntarily. If you do elect to provide personal information to us, in no case will we sell, license or transmit that information outside of MCM Maxcare for any reason, unless you authorize us to do so.
There are instances in which MCM Maxcare might internally use the personal information you voluntarily submit. These instances include identifying and registering you for the portions of our site. In addition, we may disclose your personal information (as described below) to our agents, affiliates and subsidiaries to enable them to perform certain functions for us. We may also use your member identification number, password and/or birthdate to later identify you in case you forget or misplace any of your authenticating credentials or related information. By learning a little about you, MCM Maxcare can deliver more relevant content and product offerings, hence provide you better service.
Personally Identifiable Information is described as data that is unique to an individual, such as a name, address, telephone number, social security number and date of birth (DOB). At times, we may request personal information from you through our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service. Members, physicians and agents have the ability to register in a secured area of our Web site in order for us to deliver such products or services. The purpose of the registration is to validate members, providers and agents requesting access to our secured area. The registration also enables us to tailor the information sent to you. Contact forms are used only to deliver requested materials and respond to your questions.
Information we collect in these areas include:
By providing an e-mail address, you are indicating that publications can be sent to your e-mail address. You are not required at any time to submit your e-mail address for the purpose of receiving recurring informational/promotional e-mails from MCM Maxcare and/or third parties. You may opt out of receiving publications via e-mail by contacting MCM Maxcare at the toll-free number that appears on your identification card.
We also collect information about you and your use of our site through the use of Cookies. "Cookies" are small computer files that we transfer to your computer's hard drive that grant you access to a secured area and are only used for session tracking. Cookies are required to gain access to the secured areas of our site. Access to these secured areas will not be granted if the cookie is rejected.
Information that is automatically logged for the purpose of producing reports containing hit volumes are: Query String, Status, Bytes Sent, User-Agent (Browser Type) and Cookie Referrer.
Internal Security Procedures
Information that you share with us is kept strictly confidential and fully secure. Your encrypted (encoded) information is protected using "Secure Socket Layers (SSL)" as it passes between your browser and the MCM Maxcare servers. Only authorized persons are permitted to access your personal information. All authorized persons must abide by a security and confidentiality agreement.
What you should know:
The information contained on this MCM Maxcare web site is provided for general informational purposes, as a convenience to the customers of MCM Maxcare subsidiaries and as a public service. The material is not a substitute for obtaining professional advice from a qualified person, firm or corporation. Consult the appropriate professional advisor for more complete and up-to-the minute information. MCM Maxcare is not engaged in rendering any legal, medical or professional services by placing this general informational material on this Web site.
In no circumstances will MCM Maxcare be liable to any party for any direct, indirect, special or other consequential damages arising out of any use of this web site, or any other hyper-linked web site. This includes, without limitation, any lost profits, business interruption, loss of programs or data on your equipment, or otherwise, even if MCM Maxcare is expressly advised of the possibility or likelihood of such damages.
Information may be changed or updated without notice. Therefore, information contained on our sites may be out of date at any given time. MCM Maxcare may also make improvements and/or changes to the products and/or programs described on our sites at any time without notice.
E-mail:
Should you send us your questions, comments and job inquiry via e-mail to any mail box provided on any of our affiliated web sites, we will share your correspondence with our Customer Service representatives and those employees or agents most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or, in some cases, archive it. Your e-mail address will not be retained for secondary purposes.
All information and correspondence you share with us will be handled in the strictest confidence. Please note that the e-mail facilities on our web Site (unlike those areas that require you to sign-on and/or are password-protected) do not provide the same level of security. For that reason, please do not use e-mail to communicate information to us that you consider to be confidential. If you wish, you may contact us instead via telephone at the toll-free number that appears on your identification card.
For more information:
The MCM Maxcare Web site is maintained by Medical Claims Management, Inc., P. O. Box 1176, Tallahassee, Florida 32302.
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